Transition From Voice To Data-Centric Emergency Response Drives Control Room (PSAP) Market

Today’s critical control rooms (PSAP’s) are facing increasing challenges across the board, from rapidly evolving technology to managing operational changes…

According to research carried out by analysts IHS Markit, the global market for command and control room technologies and services was estimated to have been worth $4.99 billion in 2016 with North America estimated to have generated the most revenue, achieving $1.8 billion.

The installed base of control rooms is approaching 240,000 worldwide. Public safety growth is forecast to be low because of efficiencies, both in cost savings and operations, leading to an increase in the consolidation of public safety control rooms. The transport and utilities sectors are both forecast to grow steadily. Benefits of consolidation include improved emergency response due to better collaboration, enhanced technology because of bigger budget pools and increased visibility into operations. This will save both personnel resource costs and time needed to the address incidents.

These and other issues around the control room market will be discussed in detail at the International Critical Control Rooms Congress (ICCRC), due to take place in Geneva from 5-7 December. Produced by TCCA’s International Critical Control Rooms Alliance (ICCRA) Working Group, the ICCRC is the only dedicated event in the world focusing on the complete ecosystem for critical control room environments. This established event is set to bring together key decision makers looking to share and engage with key market insights.

Peter Prater, ICCRA chair, said: “Today’s critical control rooms are facing increasing challenges across the board, from rapidly evolving technology to managing operational changes. This event is an opportunity to share best practices around the convergence of control room functions, dispatching and security, and safe and smart city initiatives.”

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