9-1-1 Services Restored for Verizon Customers
UPDATE: The Lyon County Sheriff’s Office says 9-1-1 services have been restored for Verizon customers. Sparks Police says it’s been restored for their area as…
Comm Center News
911 delays of up to 3 minutes haunt Des Moines emergency responders. A fix is not yet in sight.
Technical glitches between the brains of disparate computer-aided dispatch and radio systems in the Des Moines metro area cause delays from a few seconds to…
Burr, Klobuchar Introduce Bipartisan Bill to Reclassify 9-1-1 Dispatchers
PRESS RELEASE April 4, 2019 WASHINGTON, D.C. – Today, Senators Richard Burr (R-NC) and Amy Klobuchar (D-MN), co-chairs of the Congressional Next Generation 9-1-1 Caucus,…
Bill to reclassify 911 telecommunicators is long overdue
By Glenn Bischoff The 911 telecommunicator community received some news last week that undoubtedly buoyed their spirits. A bill was introduced into the U.S. House…
Every Single California 911 Call Center Will Receive ‘Future-Proof’ Upgrades: Cal OES
”We’re seeing lives being saved on a scale that we’ve never even dreamed,” said the president of the National Emergency Number Association SOURCE: nbcsandiego.com DATE:…
Torres, Fitzpatrick Introduce Bipartisan Bill to Reclassify 9-1-1 Dispatchers as Protective Service Occupations
March 7, 2019 Press Release OMB currently classifies 9-1-1 dispatchers as clerical workers—the same category as secretaries, office clerks, and taxicab dispatchers The 911 SAVES Act…
Five issues PDs must address to harness the potential of NG911 and FirstNet
PERF project examines the impact of Next Generation 911 systems and the FirstNet wireless broadband network on police and other first responders SOURCE: PoliceOne.com March…
Mark43 partners with Carbyne to bring cloud-based call-handling, dispatching package to 911 sector
Cloud-based computer-aided-dispatch (CAD) vendor Mark43 today announced a partnership with Carbyne—a cloud-based, call-handling platform provider—to integrate their solutions into what the companies describe as the…
New 911 system operating in Cherokee County
Major changes are happening for emergency calls in Cherokee County. SOURCE: wspa.com DATE: February 21, 2019 “We’ve replaced a 30 year old technology,” said Cherokee…
Photos, private information to be blocked under 9-1-1 bill
In anticipation of an update to statewide 9-1-1 communication systems by 2021, gruesome imagery of crime scenes or injuries, individuals’ medical histories and identification of…
District using new technology to pinpoint location of wireless 911 calls
SOURCE: The Washington Post DATE: February 17, 2019 The District is using new technology to more precisely pinpoint the location of people who use smartphones…
Texas county begins using 911 tech to communicate with responders faster
Grayson County began using Active 911, a program which simultaneously sends call information to all emergency department communication devices SOURCE: ems1.com DATE: February 18, 2019…
Remarks of FCC Chairman Ajit Pai at “9-1-1 Goes To Washington”
Read the remarks of FCC Chairman Ajit Pai on February 15, 2019 at “9-1-1 Goes to Washington.” Chairman Pai discusses a number of topics specifically…
911 Grant Program Now Accepting Applications to Upgrade Nation’s Call Centers
FOR IMMEDIATE RELEASE: News Media Contact: NTIA, Office of Public Affairs, (202) 482-7002, press@ntia.doc.gov Today, the U.S. Department of Commerce and the U.S. Department of Transportation…
CenturyLink outage that hit 911 service spurs FCC investigation
The disruption affected 911 emergency services nationwide. FCC Chairman Ajit Pai called the problem “particularly troubling” in its “breadth and duration.” SOURCE: cnet.com DATE: December…