CenturyLink outage that hit 911 service spurs FCC investigation

The disruption affected 911 emergency services nationwide. FCC Chairman Ajit Pai called the problem “particularly troubling” in its “breadth and duration.”

SOURCE: cnet.com

DATE: December 29, 2018

A nationwide outage for CenturyLink customers, including those trying to reach 911 emergency service, dragged on for the better part of two days before its resolution late Friday.

The outage hit customers of CenturyLink, a phone, internet and TV service provider, in areas including Idaho, New Mexico and Minnesota. The company’s site lists residential services in 35 states.

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