Baltimore on broadband: Improving public safety with data-based technologies

As responders rushed to put out the fire and evacuate residents, incident commanders hurried to get communications back up and running. At the Baltimore City Sheriff’s Office, Chief Information Officer Ray Perales decided to try something new. He worked with his team to distribute a set of FirstNet smartphone devices his team had recently procured. For most deputies on scene, it was the first time they were using the devices.

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