Seconds to respond – too long to sign on?

By Anu Appaji, Domain Lead, Secure Information Exchange, First Responder Network Authority

It’s the beginning of a tour of duty for an officer in a typical police department.

The officer leaves the roll call briefing and checks out her equipment for the day—a radio, body-worn camera, taser, and smartphone. She proceeds to her vehicle and conducts a quick safety inspection of the exterior. As she sits down, the dispatcher announces that there are several assignments demanding immediate attention on her beat.

Unfortunately, she cannot begin her tour yet. She still has to sign on to several mobile applications on her smartphone and in-car computer before she can hit the street.

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