By Bruce Fitzgerald, Senior Public Safety Advisor, First Responder Network Authority FirstNet Authority
Volatile weather is becoming our new normal. To prepare for this reality, emergency managers are turning to a new tool: virtual emergency operations centers (EOCs).
Virtual EOCs started to take off during the COVID-19 pandemic when everyone was trying to minimize contact. Today, virtual EOCs continue to be used because of the operational benefits they offer. There has been a shift in mindset about virtual EOCs — they’re no longer just a backup plan for when things go wrong but another way to operate in the emergency management space.