Ensuring the ‘safe’ in public safety: How technology is changing incident response

March to mid-May is busy season for Shawnee County Fire District #4, located in northeastern Kansas. Our agency is made up of 20 to 30 volunteers who give their time responding to approximately 225 calls per year. We provide fire suppression, emergency medical services, and rescue services to 112 square miles of our county.

When I became the fire chief in 2022, I sat down with my officers and with other chiefs in the area to discuss our challenges and needs. The things I heard most often were the lack of cell coverage in our rural area and the delay in rolling out new technologies because of this limited coverage. 

So, we got to work to address these issues.

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