240 million—that’s approximately how many calls are made to 9-1-1 in the U.S. each year*, and the total keeps growing.
Given that there are only 5,748 primary and secondary Public Safety Answering Points (PSAPs) nationwide, that’s a lot of calls for the human operators to handle. Fortunately, many calls to PSAPs’ non-emergency 10-digit phone numbers can be handled by artificial intelligence-driven telephone answering systems.
PRESS RELEASE Las Vegas, NV – The Public Safety Broadband Technology Association (PSBTA) and Association of Public-Safety Communications Officials, Intl. (APCO) held a joint communications event March 18-19, 2025, in…
Artificial intelligence is a behemoth that’s moving forward and going to have an impact on every element of society,” replied Devine. “Our focus is to make sure public safety gets to participate in those gains. AI is a broad field focused on creating systems that mimic human intelligence, including reasoning, decision-making, problem-solving, and interpreting information. We’re really focused on making sure that, as AI migrates forward, that public safety benefits from it.
by Chuck Dowd For the past four years, there has been an issue of critical importance for our nation’s First Responders in front of the Federal Communications Commission (FCC). At stake…
AUSTIN, Texas — As wildfires ravaged Pacific Palisades and other parts of Southern California, a critical breakdown in communication systems left first responders scrambling and residents desperate to connect with loved…
By James Careless The application of artificial intelligence (AI) to first responder communications, advances in 5G, and the reauthorization of FirstNet are the big trends that the experts see dominating…
As a public safety partner, the FirstNet team – in collaboration with local AT&T teams and AT&T Network Disaster Recovery – have been on the ground since day one to…
By James Careless Warning! If your agency is using the 4.9 GHz band (4940–4990 MHz) for public safety communications under an FCC “PA” radio service code authorization, you need to…
By James Careless Call it a success! The 2024 Vision FirstNet Users Summit (Vision 2024) held by the Public Safety Broadband Technology Association (PSBTA) was a hit with attendees, FirstNet…
NEWS / PRESS RELEASE LAS VEGAS, Nev.—The Public Safety Spectrum Alliance (PSSA), a coalition of the Public Safety Broadband Technology Association (PSBTA), commends the Federal Communications Commission (FCC) on its…
By James Careless Emergent, a maker of first responder-centric incident command, fleet management, and inspection software, has signed on as a Special Venue Sponsor at the 2024 Vision FirstNet Users…
By James Careless Mindful that not all FirstNet users are the same, the 2024 Vision FirstNet Users Summit (Vision 2024) will be offering three distinct session tracks this year: Mission…
By James Careless The 2024 Vision FirstNet Users Summit — aka Vision 2024 — takes place at the new Sahara Hotel/Conference Center in Las Vegas October 7-10, 2024. This is…
NEWS / PRESS RELEASE Las Vegas, Nevada – The Public Safety Broadband Technology Association (PSBTA) and the Public Safety Spectrum Alliance (PSSA) recently hosted a webinar for all Statewide Interoperability…
By James Careless In communications parlance, ‘5×5’ refers to radio signals that are perfectly clear and perfectly intelligible. In conference parlance, 5×5 is the short name of the Public Safety…