How 5G Is Shaping the Future of Public Safety Technology for First Responders
5G and FirstNet will provide first responders with faster, more sophisticated, and more diverse communications options
Articles by James Careless
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Filling the PSAP Gap with AI-Enabled ViizViital
240 million—that’s approximately how many calls are made to 9-1-1 in the U.S. each year*, and the total keeps growing.
Given that there are only 5,748 primary and secondary Public Safety Answering Points (PSAPs) nationwide, that’s a lot of calls for the human operators to handle. Fortunately, many calls to PSAPs’ non-emergency 10-digit phone numbers can be handled by artificial intelligence-driven telephone answering systems.
FirstNet Webinar Spotlights the Power of AI for Helping Public Safety
Artificial intelligence is a behemoth that’s moving forward and going to have an impact on every element of society,” replied Devine. “Our focus is to make sure public safety gets to participate in those gains. AI is a broad field focused on creating systems that mimic human intelligence, including reasoning, decision-making, problem-solving, and interpreting information. We’re really focused on making sure that, as AI migrates forward, that public safety benefits from it.